Customer Service

When you instruct Oliver Miles to market your property we endeavour at all times to:

  • Provide you with an honest and realistic property appraisal
  • Include your property details on our & related websites
  • To accompany prospective purchasers on viewings & give you feedbac
  • Always be friendly and approachable
  • Update you on progress by either email or telephone at least fortnightly

Some of what makes us different

  • We don’t develop property and we don’t have a Land & New Homes department
    We specialise in private residential sales and lettings. That means that you are our number one priority.
  • We don’t sell financial services or advise on mortgages
    We are not focused on making money out of commission on mortgages but on selling your home! Nevertheless should you require it, Oliver Miles are able to recommend a well regarded independent financial adviser.
  • We constantly aim to improve our service
    We are one of few agents who survey our customers and we work with our clients to improve our customer service.
  • We’re small enough to make you matter
    When you call us, or every time a prospective purchaser calls, they will normally be speaking to someone who can help. If not someone who can will contact you as soon as possible.